Technical CRM Specialist

4 weeks ago


Cambridgeshire and Peterborough, United Kingdom Landmark Faith Recruiting Solutions Ltd Full time

This role is ideal for someone with technical know-how, organisational and administrative capabilities in a fast-paced environment. Strong IT skills around Microsoft 365 and CRM are essential.

Main Responsibilities
  • Act as the technical bridge between the Supporter Relations team and IT teams.
  • Provide day-to-day technical support to the charity's supporter network via phone, email, and social networks.
  • Develop processes to measure, monitor, and analyse statistics for the team's work.
  • Ensure accurate data recording, reporting, and usage to track supporter interactions.
  • Solve software, hardware, and user error IT issues in Supporter Relations.


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