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Stylist - Customer Experience Specialist

2 months ago

Manchester, United Kingdom Astrid & Miyu Full time
About Astrid & Miyu

We're a dynamic and innovative jewellery brand on a mission to revolutionize the customer experience.

As a Stylist - Customer Experience Specialist, you'll have the opportunity to be part of a team that's passionate about delivering exceptional service and creating memorable moments for our customers.

Key Responsibilities
  • Customer Experience: Provide personalized styling advice and guidance to customers, ensuring they have an exceptional experience in-store.
  • Product Knowledge: Develop and maintain comprehensive knowledge of our products, including materials, styles, and benefits.
  • Team Collaboration: Work closely with colleagues to achieve sales targets and deliver a world-class customer experience.
  • Brand Ambassador: Represent Astrid & Miyu's values and mission, promoting a positive and inclusive brand image.
  • Continuous Learning: Stay up-to-date with industry trends and product knowledge, identifying opportunities to improve customer experience and drive sales growth.
What We Offer
  • Competitive Pay: £12 per hour + commission
  • Opportunities for Growth: Develop your skills and knowledge, with opportunities to take on new challenges and responsibilities.
  • Supportive Team Environment: Collaborate with a dynamic and supportive team that's passionate about delivering exceptional customer service.
  • Product Allowance: Enjoy a generous product allowance, allowing you to stay up-to-date with the latest products and trends.
  • Flexible Working: Enjoy a flexible working schedule, with opportunities to work part-time or full-time.
Requirements
  • Values Alignment: Share our values of Grow Together, Celebrate Each Other, and Break All Boundaries.
  • Customer Focus: Demonstrate a passion for delivering exceptional customer service and creating memorable experiences.
  • Product Knowledge: Develop and maintain comprehensive knowledge of our products, including materials, styles, and benefits.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to collaborate with colleagues and customers.
  • Problem-Solving: Strong problem-solving abilities, with the capacity to anticipate and respond effectively to customer needs.