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Bracknell Sales Associate

4 weeks ago

Bracknell, Bracknell Forest, United Kingdom FatFace Full time
Job Overview

As a key member of our Bracknell store team, you will be the face of our business, providing exceptional customer service to our customers in a friendly, enthusiastic, and professional manner. You will be responsible for greeting and thanking customers, providing product information, and processing sales and orders at the tills. You will also be involved in maintaining a clean and organized store environment, including processing deliveries and replenishing stock.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Process sales and orders at the tills, handling cash and card transactions, and maintaining accurate records.
  • Process deliveries and replenish stock, ensuring that the store is fully stocked and visually merchandised.
  • Maintain a clean and organized store environment, including tidying the shop floor and back of house areas.
  • Support floor moves, sale set-ups, and launches, working collaboratively with the store team to achieve sales targets.
  • Adhere to company policies and procedures, including GDPR and health and safety guidelines.

Essential Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Previous experience in a customer-facing role, preferably in a retail environment.
  • Ability to work productively in a high-pressure environment, with a positive attitude and strong work ethic.
  • Good time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Basic math skills, with the ability to handle cash and card transactions accurately.

Benefits
  • Competitive hourly rate.
  • Ongoing training and development opportunities.
  • Discounts on FatFace products and services.
  • Pension scheme and life assurance.
  • Generous holiday entitlement, including bank holidays.