Technical Support Engineer

7 days ago


Durham, Durham, United Kingdom Get Staff Full time

As a Technical Support Engineer - Fire and Security, you will play a vital role in ensuring the smooth operation of our clients' fire and security systems. We are looking for a highly skilled individual with a strong background in electrical engineering and a passion for delivering exceptional customer service.

About the Role

This is a challenging yet rewarding position that requires a high level of technical expertise and attention to detail. The successful candidate will be responsible for installing, servicing, repairing, and fault-finding of fire alarms, intruder alarms, CCTV, and access control systems.

  • Key Responsibilities:
  • Providing technical support to clients and internal teams.
  • Carrying out site visits to install, service, and repair fire and security systems.
  • Ensuring compliance with relevant regulations and guidelines.
  • Collaborating with other engineers to provide support and training to junior team members.
Salary and Benefits

We offer a competitive salary of £28,000-£43,000 per annum, depending on experience. Additionally, benefits include a company vehicle, pension scheme, fuel card, laptop, mobile phone, and travel pay.

Requirements

To be successful in this role, you should possess:

  • At least 3 years of experience working in a similar field.
  • A strong understanding of fire alarm systems, intruder alarms, CCTV, and access control.
  • Familiarity with various manufacturers' equipment.
  • A full UK driving license or equivalent.
  • A positive attitude and ability to self-motivate.


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