Estée Lauder Counter Manager
4 weeks ago
About the Role:
As a Counter Manager for Estée Lauder at Boots, you will be responsible for leading and developing a team of Sales Advisors to achieve sales, customer service, and operational targets.
This is an exceptional opportunity to be the Chief Executive Officer of your own store/counter, with total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
Key Responsibilities:
- Lead, coach, and develop a team of Sales Advisors to achieve sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Have total accountability for the leadership of a high-performing team.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Collaborate with the wider Estée Lauder team to achieve business objectives.
Requirements:
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- Proficient in Microsoft office.
- Proof of right to live and work in the country.
About Estée Lauder:
Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder, the brand today continues her legacy of creating the most innovative, sophisticated, high-performance skin care and makeup products and iconic fragrances — all infused with a deep understanding of consumers' needs and desires.
We are a people-first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
Benefits:
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave & Family Leave.
- Product discount/Staff Product Concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training & development offering.
Equal Opportunities Employer:
Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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