Retail Store Assistant

4 days ago


Birmingham, Birmingham, United Kingdom Royal Voluntary Service Full time

About Our Team

We're a friendly and supportive team that's passionate about delivering excellent customer service. As a retail customer assistant in our RVS Cafe, you'll be part of a dynamic team that's always looking for ways to improve.

The Role

You'll work part-time, approximately 15 hours per week, with shifts on Monday to Wednesday (13:00-17:00) and Thursday (14:00-17:00). You'll be responsible for maintaining a high level of cleanliness, ensuring all areas of the site remain tidy, and providing excellent customer service to our visitors.

Key Skills and Qualifications

  • Previous experience in retail or a cafe environment is an advantage, but training will be given.
  • You'll need a flexible approach towards working hours and a willingness to engage in training and ongoing professional development.
  • A positive attitude and a can-do mindset are essential for this role.

Benefits and Perks

  • Our competitive hourly rate is £11.72.
  • We offer 26 days' holiday (pro rata) plus paid statutory Bank Holidays (pro rata).
  • You'll get ten weeks' company sick pay following successful completion of probation.
  • We have a great pension scheme and enhanced Family Leave schemes.
  • You'll enjoy an employee benefits package with discounts and cashback online.
  • Our 24-hour doctor line, financial support with dental/optical and other therapies, and free and confidential employee assistance programme are just a few of the many perks you'll receive.
  • You'll also get extensive online and on-the-job training, and opportunities to discuss flexible working.


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