Customer Service Specialist

1 month ago


Guildford, Surrey, United Kingdom Specsavers Full time

We're looking for a highly skilled and motivated Customer Service Specialist to join our team at Specsavers in Guildford, Surrey. As a Customer Service Specialist, you'll be responsible for providing exceptional customer experiences and promoting our contact lenses and other eye care products.

Main Responsibilities:
  • Welcoming customers into the store and providing a warm and friendly welcome
  • Booking appointments and managing schedules
  • Providing accurate advice and helping customers make informed decisions
  • Taking phone calls and responding to customer queries

We offer a competitive salary of £64 per hour, plus a range of benefits, including a performance-related bonus scheme, 28 days annual leave, and a pension contribution. You'll also have the opportunity to develop your skills and knowledge through regular training and development programs.



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