Customer Service Team Lead
5 days ago
We are seeking a highly skilled Customer Service Team Lead to join our team in a permanent capacity. As part of the role, you will be responsible for leading a team of Customer Services Assistants/staff, ensuring that they provide excellent customer service and exceed customer expectations through effective 1-1s, appraisals, and leading by example.
The successful candidate will have operational and people management skills, leadership qualities, and the ability to undertake responsibility for performance and standards. A GCSE qualification with 4 passes at grade C or above (or equivalent) including English and Maths is also required. Strong communication skills, both written and verbal, are essential for this role.
We offer a competitive salary of £34,000, plus a generous pension scheme with an employer contribution rate of typically around 19 percent per month. Agile working, annual leave entitlement, bank holidays, and an additional day at Christmas are also included in our benefits package.
In accordance with the Fluency Duty outlined in the Code of Practice on the English language requirements for public sector workers, you must be able to speak and provide advice in accurate spoken English to the public.
If you require application forms in an alternative format or any adjustments to be made throughout the application process or upon appointment, please contact our HR department.
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Customer Experience Team Lead
4 weeks ago
Nuneaton, Warwickshire, United Kingdom West Midlands Railway Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Team Lead to join our team at West Midlands Railway. As a key member of our station operations team, you will be responsible for leading and motivating frontline teams to deliver exceptional customer service and high standards of health & safety.Key ResponsibilitiesLead and...
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Customer Experience Lead
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Greater Anglia Full timeKey Responsibilities:Ensure excellent customer service and high standards of health & safety are achieved in station operations.Deliver high-quality standards in station operations, including cleanliness, and implement improvement activities around customer satisfaction, safety, and performance.Support area managers in stakeholder engagement and manage...
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Customer Service Representative
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Dunelm Full timeOverviewWe are seeking a highly motivated and flexible Sales Assistant to join our team at Dunelm in Nuneaton. As a Sales Assistant, you will be the first point of contact for customers, providing excellent customer service and ensuring a positive shopping experience.Key Responsibilities:Provide exceptional customer service, responding to customer queries...
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Customer Service Representative
4 days ago
Nuneaton, Warwickshire, United Kingdom The Boots Company PLC Full timeAbout the Role: We are seeking a skilled and enthusiastic Customer Service Representative to join our team at The Boots Company PLC. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and providing support to our customers.In this role, you will be working in a fast-paced environment, responding to...
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Customer Service Manager
1 day ago
Nuneaton, Warwickshire, United Kingdom Tesco Full timeAs a shift leader at Tesco, you will play a key role in ensuring that our stores are run smoothly and efficiently. With a salary of up to £15.41 per hour, depending on location, you will be responsible for coordinating store teams, supporting colleagues, and maintaining a high standard of store presentation.Salary: £14.28 - £15.41 per hour (dependent on...
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Senior Customer Service Manager
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Warwickshire County Council Full time**Leading the Customer Service Team**Warwickshire County Council is seeking an experienced and enthusiastic individual to lead our customer service team.The successful candidate will be responsible for:Developing and implementing effective customer service strategiesCoaching and mentoring team members to deliver exceptional customer experiencesCollaborating...
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Financial Assessments Team Lead
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Warwickshire County Council Full timeAbout the RoleWarwickshire County Council is seeking an ambitious, knowledgeable, and motivated Team Lead, Financial Assessments and Benefits Advice to lead our dynamic team.The successful candidate will have the ability to direct and lead the team of 11 FTE's in delivering the financial assessment service. They would preferably have experience of managing a...
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Customer Service Representative
2 months ago
Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Nuneaton, United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Service Representative
1 month ago
Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Nuneaton. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the...
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Customer Service Representative
1 month ago
Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers in Nuneaton, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries, providing accurate information and resolving issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a...
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Customer Service Specialist
4 days ago
Nuneaton, Warwickshire, United Kingdom Huws Gray Group Full timeJob Details:We are seeking a Customer Service Specialist to join our team at Huws Gray Nuneaton. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, resolving customer queries, and providing a positive shopping experience.Key Responsibilities:Serving customers in-store and over the...
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Customer Service Ambassador
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Iceland Full timeAbout this role: We're seeking a self-motivated Home Delivery Driver to join our team at Iceland. In this role, you'll play a vital part in delivering exceptional customer service, connecting directly with our customers and representing our brand on the road. You'll be delivering shopping to customers' doors, handling a hectic workload, and providing...
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Customer Service Specialist
2 months ago
Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £20,000 - £25,000Be Part of Our Dynamic Retail TeamWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Nuneaton, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
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Customer Service Representative
3 weeks ago
Nuneaton, Warwickshire, United Kingdom Saputo Dairy UK Full timeSaputo Dairy UK is seeking a highly skilled Customer Service Representative to join our Supply Planning and Customer Operations team. In this role, you will be responsible for providing exceptional customer service, managing customer sales orders, and investigating and resolving delivery incidents.The ideal candidate will have excellent communication skills,...
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Customer Service Representative
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Representative, you will be working in a fast-paced retail environment where no day is the same.Key ResponsibilitiesProvide exceptional customer service, ensuring a welcoming and inclusive atmosphere for all...
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Receivables Team Lead
1 day ago
Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full time**Job Description:** Cash Flow SpecialistAbout the Company:Holland & Barrett is a leading health food retailer with a mission to make healthy living easy and accessible for everyone. We are committed to providing high-quality products and exceptional customer service.The ideal candidate will have experience in managing a team, strong understanding of cash...
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Customer Service Representative
5 days ago
Nuneaton, Warwickshire, United Kingdom Dunelm Full timeAbout the RoleWe are seeking a Sales Assistant to join our team in Nuneaton. As a key member of our store staff, you will be responsible for delivering an exceptional customer experience, working collaboratively with colleagues to achieve sales targets, and maintaining a thorough knowledge of products and services.What You'll Do- Provide expert advice and...
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Customer Service Specialist
1 month ago
Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to provide exceptional customer service and support the store's day-to-day operations in Nuneaton, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
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Customer Service Representative
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Rec-Revolution Limited Full timeAt Rec-Revolution Limited, we're seeking a skilled Sales Assistant to join our team in a dynamic betting environment. As a Sales Assistant, you'll play a vital role in growing our customer base and fostering loyalty through exceptional customer service.Duties and ResponsibilitiesBuilding Customer Relationships: Develop strong relationships with customers to...
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Customer Service Representative
4 days ago
Nuneaton, Warwickshire, United Kingdom Lloyds Banking Group Full timeAbout the Role:As a Customer Service Representative with Lloyds Banking Group, you will play a key role in helping people manage their finances. Working 35 hours per week, you will be part of an inclusive organisation that values people first.Your Responsibilities:You will provide exceptional customer service, building relationships to give customers a...