Customer Service Manager

3 days ago


Nuneaton, Warwickshire, United Kingdom Tesco Full time
As a shift leader at Tesco, you will play a key role in ensuring that our stores are run smoothly and efficiently. With a salary of up to £15.41 per hour, depending on location, you will be responsible for coordinating store teams, supporting colleagues, and maintaining a high standard of store presentation.

Salary: £14.28 - £15.41 per hour (dependent on location).

Your Key Responsibilities
  • Coordinate store teams to deliver an excellent customer experience, including helping customers and resolving any issues that may arise.
  • Support colleagues to ensure they meet daily priorities and take regular breaks.
  • Be a go-to person for day-to-day queries and provide guidance and support to colleagues as needed.
  • Maintain a high standard of store presentation, including cleanliness and tidiness.

Benefits
As a shift leader at Tesco, you will have access to a range of benefits, including:
  • 20-22 days' holiday per year (plus Bank holidays).
  • The opportunity to request flexible working from day one.
  • A Colleague Clubcard with discounts and rewards.
  • Free wellbeing services and resources to support your mind, body, and life.
  • Lifecover and an award-winning pension scheme.

About Us
Tesco is a leading retailer dedicated to providing excellent customer service and supporting local communities. We believe in creating a positive and inclusive work environment where everyone feels valued and supported.

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