Field Care Team Leader

19 hours ago


Liverpool, Liverpool, United Kingdom Alcedo Care Full time
Job Title: Field Care Team Leader

We are seeking a dedicated and compassionate Field Care Team Leader to join our team at Alcedo Care. As a Field Care Team Leader, you will be responsible for overseeing the delivery of care services in the field and ensuring that our customers receive the highest standard of care.

Key Responsibilities:

  • Undertake spot checks on care workers within the field to ensure compliance with company policies and procedures.
  • Support the ambassadors and complete competency checks to maintain the highest standards of care.
  • Conduct customer service reviews to identify areas for improvement and implement changes accordingly.
  • Assist with completing carers' and clients' weekly rotas to optimize care delivery.
  • Supervise care services to ensure they meet the required standards and quality expectations.
  • Provide care in accordance with current best practices, policy, and procedures.
  • Participate in on-call duties on a rota basis shared with other office members.

Requirements:

  • Holds a Level 3 NVQ in Health and Social Care.
  • Is computer literate and proficient in using relevant software systems.
  • Able to work flexible hours, including weekends, as required by the business.
  • Possesses a full UK driving license and has access to a vehicle for work purposes.

About the Role:

This is an excellent opportunity for a motivated and experienced individual to join our dynamic team at Alcedo Care. As a Field Care Team Leader, you will have the chance to make a real difference in the lives of our customers while enjoying a competitive salary and opportunities for career development.

What We Offer:

  • A competitive salary of £15.00 per hour.
  • Ongoing career development and progression opportunities.
  • Carer of the month awards to recognize outstanding performance.
  • Weekly pay, paid every Friday.
  • Mileage contribution for drivers.
  • 24/7 support from your local team.
  • Free mental wellbeing support available 24/7.

Contact Information:

For further information about this role, please contact Katy on 0151 4159 3133 - option 1.



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