Retail Implementation Specialist

3 weeks ago

London, Greater London, United Kingdom Post Office Full time
Summary

Key Responsibilities:

As a Retail Implementation Specialist, you will play a key role in supporting the successful implementation of retail initiatives and projects across branches and partners. This includes new and change activity across products/services, supporting the end-to-end planning and 'last mile' delivery of activity in line with the Air Traffic Control process.

Reporting to the Retail Implementation Manager, you will work closely with cross-functional teams on the rollout of new initiatives, products, and services, ensuring they are delivered seamlessly and effectively across the Post Office branch network right first time, across all channels.

You will work collaboratively with key stakeholders across various internal functions, requiring planning, communication, and influencing skills, alongside an understanding of the retail and postal services landscape.

What We Offer

Our people are the driving force behind our business, and we are proud of the energy, commitment, and customer focus we have in common. In addition to a competitive salary, you will also receive:

  • 25 days annual leave
  • Generous pension contribution
  • Access to Benenden Healthcare
  • Life assurance
  • Income protection after 12 months service
  • Full support from our employee assistance programme and access to our employee benefits platform
  • Ever-evolving learning and development opportunities
Requirements

To be successful in this role, you will need to have experience in Project Management, Product Management, or Process Improvement. You will also possess:

  • Experience delivering multi-channel communications
  • Strong written and verbal communication skills
  • Excellent stakeholder engagement skills
  • Experience in Project Management or Planning would be of benefit
  • Good commercial acumen
About Us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. We recognise the importance of adapting and growing in a world that's constantly evolving. Our commitment to evolving is stronger than ever, without losing the essence of personal touch that defines us.

We're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent.

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