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Retail Implementation Specialist

1 month ago

London, Greater London, United Kingdom Post Office Full time
Job Summary

Salary: Competitive plus great benefits
Grade: 3B
Reporting Line: Retail Implementation Manager
Contract Type: Permanent
Location: National/Hybrid

About the Role

As a Retail Implementation Specialist, you will play a key role in supporting the successful implementation of retail initiatives and projects across branches and partners. This includes new and change activity across products/services, supporting the end-to-end planning and 'last mile' delivery of activity in line with the Air Traffic Control process.

You will work closely with cross-functional teams on the rollout of new initiatives, products, and services, ensuring they are delivered seamlessly and effectively across the Post Office branch network right first time, across all channels.

This role requires planning, communication, and influencing skills, alongside an understanding of the retail and postal services landscape.

What We Offer

We offer a competitive salary, generous pension contribution, access to Benenden Healthcare, life assurance, income protection after 12 months service, full support from our employee assistance programme, and access to our employee benefits platform.

We also offer ever-evolving learning and development opportunities, as well as a commitment to embracing diversity and fostering an inclusive workplace culture.

Requirements

To be successful in this role, you will need to have experience in Project Management, Product Management, or Process Improvement. You will also need to possess excellent stakeholder engagement skills, experience delivering multi-channel communications, and good commercial acumen.

In addition, experience in Project Management or Planning would be beneficial.