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Sales Customer Advisor

2 months ago

Doncaster, Doncaster, United Kingdom JCT600 Full time

Sales Customer Advisor

About the Role:

We are seeking a highly motivated and customer-focused Sales Customer Advisor to join our team at JCT600. As a Sales Customer Advisor, you will be responsible for building strong relationships with our customers, understanding their needs, and delivering exceptional sales experiences that exceed their expectations.

Key Responsibilities:

  • Deliver outstanding customer service, ensuring a high level of courtesy and integrity when interacting with customers and colleagues.
  • Establish strong relationships with customers, built on trust and transparency, to ensure a seamless sales experience.
  • Maintain clear and accurate communication with customers through all contact channels.
  • Actively work towards achieving and exceeding departmental objectives.
  • Ensure all vehicles are handed over to customers at the agreed time and in the condition specified.
  • Adhere to all brand standards and guidelines.

Requirements:

  • Previous experience in a sales or customer service-oriented environment.
  • A can-do attitude, with a winning mentality and drive to succeed.
  • A customer-centric approach, always striving to deliver service above customer expectations.
  • Exceptional customer-facing and interpersonal skills to handle difficult situations professionally.
  • A valid driving license, free from excessive penalties.

What We Offer:

  • Competitive salary and bonus scheme, dependent on experience.
  • A life assurance plan and company pension, subject to terms and conditions.
  • 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service, plus bank holidays.
  • Flexible working policies.
  • 26 weeks paid maternity leave and 4 weeks paid paternity leave.
  • A range of training and leadership development programs.
  • Colleague referral scheme, worth up to £1000 per referral.
  • Preferential service rates for colleagues and their families.
  • Long service reward and loyalty incentives.

About JCT600:

At JCT600, we're committed to being the best, not the biggest. We strive to deliver exceptional customer experiences and provide a supportive, flexible, and fun environment for our colleagues to thrive. We believe in embracing our differences and celebrating each person's journey. Join us and become part of the JCT600 family, where everyone's voice matters and we're always pushing ourselves to be better.

We're an equal opportunities employer, committed to supporting diversity and inclusion for all colleagues and candidates. All qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity, or expression.