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IT Support Specialist

2 months ago

Beckenham, Greater London, United Kingdom Recruitment Solutions Full time
Job Title: 1st/2nd Line IT Support Engineer

We are seeking an experienced IT support professional to join our team at Recruitment Solutions.

Job Summary:

This exciting opportunity involves providing 1st and 2nd line support to end users, diagnosing and resolving hardware and software issues, and conducting routine maintenance checks.

Key Responsibilities:
  • Provide technical support to end users via phone, email, or in-person
  • Diagnose and resolve hardware and software issues in a timely and efficient manner
  • Conduct routine maintenance checks to ensure system security and compliance
  • Assist with equipment setup and provide training to staff
  • Liaise with third-party vendors to resolve technical issues
  • Participate in various projects to improve IT systems and processes
Requirements:
  • Minimum 2 years' experience in IT support, preferably in a professional or legal environment
  • Proactive and excellent communication skills
  • Ability to work independently and as part of a team
  • Technical skills: Microsoft Office Suite, hardware and software troubleshooting
What We Offer:
  • Competitive salary: £25,000.00-£30,000.00 per year
  • Company pension
  • Sick pay
  • Excellent benefits
  • Modern offices
  • Opportunities for personal development
How to Apply:

Interested candidates should submit their application, including their resume and a cover letter, to Recruitment Solutions.