Customer Service Associate Bar

4 days ago


East Midlands, United Kingdom Austin Fraser Full time
Customer Service Associate Position

We are seeking an enthusiastic Customer Service Associate to join our team at Austin Fraser in Leicestershire.

About the Job:
  • Salary Range: Up to £25,000 annually.
  • Working Hours: 40 hours per week, 5 days a week.
  • Location: Leicestershire.

The successful candidate will possess excellent interpersonal and teamwork abilities. To apply, please send your CV and a cover letter outlining your qualifications and interest in this position.

Key Responsibilities:
  1. Offer outstanding customer service in dining areas such as bars, restaurants, and private dining spaces.
  2. Meet established performance standards to ensure exceptional service quality.
  3. Discover opportunities to enhance revenue and guest satisfaction.
  4. Support colleagues in the food and beverage department when needed.
  5. Accurately manage billing and collect payments from customers.
  6. Preserve high standards of cleanliness throughout your area of responsibility.
  7. Handle financial transactions accurately and maintain financial accountability.
  8. Pursue ongoing training programs to improve your skills and service delivery.
  9. Implement safety protocols including fire evacuations according to company policies.
Employee Perks:
  • Competitive annual salary up to £25K.
  • Prospects for career advancement and skill improvement.
  • Work uniforms and meals provided during working hours.


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