Senior Manager, Process Excellence and Transformation
7 days ago
About the Role
We are seeking a highly skilled Senior Manager to join our Business Excellence team, responsible for driving process improvement and business change across the organization.
Key Responsibilities
- Identify and address process and system challenges across the organization
- Develop solutions collaboratively with business, IT, and digital teams
- Work with the business and HR/L&D teams to impact assess changes and develop training needs
- Support the development of training and business change communications
- Develop a process improvement mindset within the organization by setting up a process improvement academy and network
- Track and report delivery progress to UK Leadership and key stakeholders
- Lead, mentor, and support a matrixed team of process improvement managers fostering a collaborative and high-performing environment
- Embed process improvement/lean principles and best practice across the team and organization
- Engage with senior stakeholders to define problem statements, desired outcomes, and agree process changes to be applied
- Collaborate with business and change teams to drive the adoption of process changes from impact assessment to training and organizational change
- Engage with global/local teams to orchestrate the delivery of UK priorities
- Establish KPIs and metrics to monitor and track ongoing performance improvement resulting from process change
Requirements
- Passionate for process and system improvement and business change
- Experienced in delivering complex process and business change in a pharmaceutical organization (or related industry)
- Experienced in leading process change, embedding best practice, and development process improvement capability in a highly regulated sector
- Excellent stakeholder management and communication skills, with the ability to influence and inspire at all levels
- Global experience and cultural awareness, with the ability to collaborate effectively across different regions
- Strong analytical skills, with the ability to use data to drive decisions and measure success
About Us
We are a leading manufacturer of generic medicines and a proud producer of many of the products on the World Health Organization's Essential Medicines List. We are committed to making good health more affordable and accessible, and we are looking for talented individuals to join our team and help us achieve our mission.
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