Spa Team Leader
5 days ago
Job Summary
Aqua Sana Spa is seeking a highly motivated and experienced Spa Team Leader to join our team. As a Spa Team Leader, you will play a key role in ensuring the smooth operation of our spa facilities and providing exceptional guest service.
Key Responsibilities
- Supervise and coordinate the activities of spa staff to ensure efficient and effective service delivery.
- Ensure the spa facilities are maintained to the highest standards of cleanliness and safety.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with the management team to achieve business objectives and goals.
- Provide training and support to spa staff to enhance their skills and knowledge.
- Monitor and control spa operations to ensure compliance with company policies and procedures.
- Manage and maintain accurate records and reports related to spa operations.
Requirements
- Excellent leadership and communication skills.
- Proven experience in a spa or hospitality management role.
- Strong organizational and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Valid IWS/RLSS National Pool Lifeguard Qualification.
- Previous experience of working in a customer service environment.
Benefits
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Free use of our leisure facilities.
- Discounted Center Parcs breaks.
- 20% discount in our restaurant and retail outlets.
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts.
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