Domiciliary Care Operations Lead
2 days ago
Key Responsibilities
">- ">
- Provide strong leadership to the branch staff, fostering a positive and supportive work environment.">
- Recruit, train, supervise, and evaluate branch staff members, including caregivers, nurses, administrative staff, and other personnel.">
- Set clear performance expectations and goals for staff members and provide regular feedback and coaching to support their professional development.">
- Oversee the day-to-day operations of the home care branch, including scheduling, client intake, care planning, and coordination of services.">
- Ensure compliance with all relevant regulations, policies, and procedures governing home care services.">
- Monitor key performance indicators (KPIs) and financial metrics to track the branch's performance and identify areas for improvement.">
Requirements
">To be successful in this role, you will need:
">- ">
- A minimum NVQ Level 4/5 in Health and Social Care or equivalent.">
- Previous management experience within a domiciliary care setting.">
- Excellent business acumen with a strong desire to develop and grow the service.">
- Comprehensive knowledge of CQC standards.">
- Good leadership skills with the ability to communicate effectively.">
- A full UK driving licence.">
What We Offer
">In return for your expertise, we offer:
">- ">
- A competitive salary of £42,500 per year.">
- Opportunities for career development and progression.">
- A comprehensive induction and training programme.">
- An Employee Assistance Programme.">
- A Blue Light Card Scheme.">
- Paid breaks.">
- An excellent performance-related bonus.">
- 25 days annual leave plus bank holidays entitlement.">
- Consistent support from a dedicated Head Office Team.">
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