Domiciliary Care Operations Lead

2 days ago


Diss, Norfolk, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time £42,500

Key Responsibilities

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  • Provide strong leadership to the branch staff, fostering a positive and supportive work environment.">
  • Recruit, train, supervise, and evaluate branch staff members, including caregivers, nurses, administrative staff, and other personnel.">
  • Set clear performance expectations and goals for staff members and provide regular feedback and coaching to support their professional development.">
  • Oversee the day-to-day operations of the home care branch, including scheduling, client intake, care planning, and coordination of services.">
  • Ensure compliance with all relevant regulations, policies, and procedures governing home care services.">
  • Monitor key performance indicators (KPIs) and financial metrics to track the branch's performance and identify areas for improvement.">
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Requirements

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To be successful in this role, you will need:

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  • A minimum NVQ Level 4/5 in Health and Social Care or equivalent.">
  • Previous management experience within a domiciliary care setting.">
  • Excellent business acumen with a strong desire to develop and grow the service.">
  • Comprehensive knowledge of CQC standards.">
  • Good leadership skills with the ability to communicate effectively.">
  • A full UK driving licence.">
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What We Offer

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In return for your expertise, we offer:

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  • A competitive salary of £42,500 per year.">
  • Opportunities for career development and progression.">
  • A comprehensive induction and training programme.">
  • An Employee Assistance Programme.">
  • A Blue Light Card Scheme.">
  • Paid breaks.">
  • An excellent performance-related bonus.">
  • 25 days annual leave plus bank holidays entitlement.">
  • Consistent support from a dedicated Head Office Team.">
"]],

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