Boutique Manager Assistant
4 weeks ago
At Jo Malone London, we're seeking a highly motivated and experienced Assistant Boutique Manager to join our team. As a key member of our retail team, you will play a leading role in supporting the Boutique Manager to drive sales, customer service, and operational excellence.
As Assistant Boutique Manager, you will be responsible for coaching and developing our team of Sales Advisors to achieve their full potential. You will also be accountable for the smooth running of the store, including inventory management and cash reconciliation. Your creativity and flair for events will be essential in elevating our in-store experiences and driving business growth.
Key Responsibilities:
- Support the Boutique Manager in leading the retail team to achieve sales, customer service, and operational targets
- Coach and develop Sales Advisors to achieve their full potential
- Manage inventory and cash reconciliation to ensure accurate records and efficient operations
- Elevate in-store events to drive business growth and customer engagement
Requirements:
- Proven retail experience at Supervisor or above level, preferably within beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Experience of creating and executing in-store events
- Experience of coaching/mentoring others to achieve their full potential
- Drive to achieve sales and customer service targets
- Retail operations experience, including inventory management and cash reconciliation
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
About Jo Malone London:
Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We're a people-first company, respecting and caring for our employees, communities, and consumers. We're committed to being the most inclusive and diverse beauty company in the world.
What We Offer:
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Equal Opportunities Employer:
Jo Malone London is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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