Operational Specialist

6 days ago


Royal Tunbridge Wells, United Kingdom Office Angels Full time
About the Role:
This is an exciting opportunity for a talented and motivated individual to join a dynamic team as an Operational Specialist. In this role, you will play a key part in ensuring the smooth running of client facilities and delivering exceptional service to customers. You will be responsible for managing the operational running of client facilities, processing sales ledger files, handling operational queries, and initiating outbound client payments within processing deadlines.

Key Responsibilities:
- Day-to-day management of the operational running of client facilities to agreed service levels.
- Processing sales ledger files, including manual charges and retentions.
- Handling operational queries and providing support to clients.
- Calculating and processing debtor files in line with internal procedures.
- Initiating and controlling outbound client payments within processing deadlines.
- Monitoring and reviewing client transactions against expected activity.
- Maintaining effective liaison with all business lines and support functions.
- Supporting the operational setup of existing and prospective clients.
- Maintaining audit trails for operational activity.

Requirements:
- Experience working in a finance-based office role or relevant Degree or equivalent within Finance.
- Strong numerical and analytical skills.
- Proficiency in Microsoft Office, particularly Excel.
- Ability to work in a fast-paced team environment.
- Excellent organisational and interpersonal skills.

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