Assistant Store Manager

5 days ago


Dorking, Surrey, United Kingdom FatFace Full time
Job Description

Role: Assistant Store Manager

Location: Dorking

Job type: Permanent, Full-Time (40 hours)

We're seeking a talented Assistant Store Manager to join our team at FatFace. As a key member of our store leadership team, you'll play a vital role in driving sales, managing costs, and delivering our brand vision.

About Us

FatFace is a leading fashion brand that's passionate about creating high-quality, sustainable clothing. We're committed to making a positive impact on our customers' lives and the environment.

Key Responsibilities

  • Lead by example and demonstrate exceptional standards of behaviour to maintain the integrity of our brand.
  • Drive and role model customer service standards to exceed customer expectations.
  • Train, coach, and develop your team to support the completion of appraisals and performance reviews.
  • Proactively analyse financial data and retail strategy to maximise sales opportunities and support commercial decisions.
  • Ensure the store is working to budget through effective scheduling, cost controls, and crew productivity.
  • Implement the retail plan and communicate with Head Office to influence and maximise the stock package.
  • Oversee and execute the FatFace visual proposition to company standards.
  • Abide by all FatFace policies and procedures and comply with legal obligations.

Benefits

  • 25 days holiday plus bank holidays.
  • Perkbox online platform with discounts, home workouts, and wellbeing content.
  • THRIVE learning management system with access to 1000's of learning resources.
  • Dental insurance and pension scheme.
  • EAP support and critical illness/death in service benefits.
  • Sick pay allowances and O2 phone discount.
  • Eye tests and contributions to glasses (qualifying roles only).
  • Sabbatical leave and enhanced family-friendly policies.
  • Refer a friend scheme.


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