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Duty Manager
1 month ago
We're seeking a skilled Duty Manager to lead our team at Cirencester Town Centre Premier Inn. As a key member of our leadership team, you'll be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of service.
Key Responsibilities:
- Manage a winning partnership between our leadership and housekeeping teams to deliver exceptional guest experiences.
- Lead by example, demonstrating a passion for delivering outstanding customer service and a commitment to excellence.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Collaborate with colleagues to achieve business objectives, share best practices, and provide support where needed.
- Stay up-to-date with industry trends, competitor activity, and regulatory requirements to ensure our hotel remains competitive and compliant.
What We Offer:
- A competitive salary and benefits package, including a Whitbread Benefits card offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- A comprehensive training program to help you develop your skills and advance your career within our business.
- A supportive and inclusive work environment that values diversity and promotes equal opportunities.
- The chance to work with a leading hospitality business, Whitbread, and be part of a dynamic team that's passionate about delivering exceptional guest experiences.
About Us:
Whitbread is a leading hospitality business that's committed to delivering exceptional guest experiences across our Premier Inn and Costa Coffee brands. We're passionate about creating a workplace that's inclusive, supportive, and empowering, where everyone has the opportunity to grow and succeed.
