Store Operations Manager
6 days ago
About the Role
As a Team Leader at Mountain Warehouse, you will play a key role in supporting the management team with the everyday running of a busy store and team. Your responsibilities will include:
- Leading and motivating your team to achieve sales targets and provide excellent customer service
- Delivering great customer experiences and ensuring a positive store environment
- Encouraging the team to hit their Key Performance Indicators (KPIs) and maintaining high company standards
- Visual merchandising and maintaining a visually appealing store
- Being a Brand Ambassador and promoting the company's values and products
About You
We are looking for someone with:
- Previous supervisory or team leader experience
- Ability to motivate and lead a team
- Good organizational skills and attention to detail
- A passion for selling and customer engagement
- An interest in visual merchandising and store operations
- Clothing experience is desirable but not essential
- Passion, enthusiasm, and a hands-on attitude
Why Work with Us?
At Mountain Warehouse, we are a leading outdoor retailer with a global presence and a commitment to sustainability. We offer a range of benefits, including:
- 50% Employee Discount across 3 brands
- Monthly bonus scheme
- Twice-yearly uniform allowance
- 20 days annual leave, plus Bank Holidays, pro-rata to your contract
- Auto-enrolment Pension scheme
- Employee Referral Incentive
- Employee Assistance Programme
- Cycle to Work scheme
- Development and progression within a fast-paced and stable environment
- Colleague hardship scheme
- Online learning portal, accessible to all team members
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