Access Team Shift Manager
3 days ago
We are seeking an experienced and skilled Access Team Shift Manager to join our integrated Access Team within Navigo Health and Social Care CIC. As a key member of our team, you will play a pivotal part in improving the lives of the people using our services, supporting them to access the most appropriate service(s) for their needs.
Key Responsibilities- Facilitate the safe operation and management of the Adult Access team during allocated periods of responsibility.
- Design, deliver, and evaluate care plans to ensure the best possible outcomes for patients.
- Attend and sometimes lead appropriate appointments and meetings, including MDTs, follow-up and assessment appointments, team meetings, etc.
- Undertake full mental health triage and assessment of care needs of patients presenting with complex clinical conditions.
- Determine management plans and deliver short-term interventions for people who are referred with complex mental health needs.
- Ensure timely, good-quality information sharing and comprehensive handover.
- Use and evaluate data, evidence, and other information to guide positive outcomes for patients and ensure the delivery of an efficient and safe service.
- Manage own time and priorities effectively and support the team to do the same.
- Contribute to policy writing and review, ensuring compliance with policy, guidance, and legislation.
- Undertake basic people management duties, maintain and support others to maintain mandatory training, and continuous professional development.
- Take ultimate responsibility for the shift management of the Access Team and act as site lead for Harrison House when on duty.
- Cover the 24/7 Access Team rota and on-call rota, providing on-call support to services across the organisation.
Navigo Health and Social Care CIC is an award-winning social enterprise that provides mental health services to the NHS and beyond. We deliver services that we would be happy for our own family to use, and we are committed to making a positive difference in the lives of the people we support.
What We OfferWe offer a range of mental health services, including acute and community facilities, as well as specialist support. Our team is passionate about delivering high-quality care and support, and we are committed to continuous improvement and development.
Requirements- Five years post-registration mental health work experience.
- Evidenced knowledge of relapse prevention.
- Three years supervision, management, and/or leadership experience in a health or social care environment.
- Experience using patient records system(s).
- Three years experience using clinical assessment tools.
- Three years experience formulating and delivering biopsychosocial interventions.
- Current professional qualification in health or social care to degree/diploma level (RMN/RNMH/OT).
- UK professional registration (provide UK NMC PIN, UK Social Work Registration Number, UK HCPC registration number).
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