Assistant Store Manager

3 weeks ago


Hitchin, Hertfordshire, United Kingdom British Heart Foundation Full time

About the Role


We are seeking an experienced Assistant Store Manager to join our fashion team in Hitchin. This is a permanent role working 28 hours a week, including weekends.


As an Assistant Store Manager, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. You will inspire and support staff and volunteers to deliver an excellent customer journey.


Key Responsibilities



  • Ensuring the highest standard of customer service
  • Achieving sales targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

Requirements



  • Experience in a customer-facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  • Results-driven but with a recognition of right result, right way

About Us


The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We are committed to reducing the risk of heart disease and improving the treatment of those affected.


Benefits



  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

How to Apply


To apply, please follow these simple steps: click the 'Apply' button below, complete the application form, submit your CV, and upload your employment history.


DBS Check


Any offer of employment is subject to a satisfactory DBS check.


Inclusivity Matters


We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.


Act Swiftly


Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early.


Sponsorship


Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.



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