Quality Assurance Specialist
5 days ago
Job Summary
We are seeking a highly skilled Quality Assurance Specialist to join our team at International Automotive Components. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are met in our products and services.
Key Responsibilities
- Provide proactive support and response to customer quality and engineering issues.
- Understand customer requirements and expectations, and communicate effectively with internal teams to ensure requirements are fully understood.
- Manage quality and engineering issues throughout the product life cycle, from initiation to end of life.
- Project manage product quality and engineering requirements, including ISIR, capability studies, AAR, and other relevant processes.
- Define and specify test equipment and gauging to satisfy quality requirements.
- Develop and optimize measurement techniques to deliver stable and capable production processes.
- Support design reviews and prototype builds.
- Lead teams in preparing Control Plans and supporting Design/Process Failure Mode and Effects Analysis (D/PFMEA) reviews.
- Support production team training on customer expectations and quality requirements.
- Record, progress, respond to, and close out customer concerns using 8D or other problem-solving techniques.
- Support supplier APQP and supplier development and improvement.
- Manage and report customer-specific Key Performance Indicators (KPIs) related to Reject PPM and Customer Action Request (CAR) performance.
- Conduct internal and external audits.
- Support launch activities through PPIR reports, Interim PSW, and alerts.
- Monitor warranty acceptance rates and maintain response to pallets within identified timing.
- Conduct negotiations to correct warranty billing.
- Manage open warranty projects and maintain zero aged open current model projects.
Requirements
- Proven experience in Quality Engineering in Automotive 1st Tier.
- Degree, HND, HNC, IQA, or equivalent.
- Previous plastics experience preferred.
- Ideal exposure to Jaguar and Land Rover.
- Experience of customer and automotive industry systems and procedures, including IATF16949, ISO9001, APQP, PPAP, etc.
- Strong customer focus.
- Analytical with excellent problem-solving skills.
- Good influencing and negotiation skills.
- Flexible and adaptable.
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