Tenancy Support Manager

1 day ago


Eastbourne, East Sussex, United Kingdom Novax Recruitment Ltd Full time

Join Our Team

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Novax Recruitment Ltd is a leading provider of tenancy management services, and we are now seeking an experienced Retirement Housing Advisor to join our team. This is an exciting opportunity to make a real difference in the lives of older and vulnerable individuals.

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About the Role

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We are looking for a skilled professional with a passion for delivering high-quality support services. As a Retirement Housing Advisor, you will be responsible for:

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  • Supporting the delivery of tenancy management services, particularly for older and vulnerable tenants, across Eastbourne and Lewes.">
  • Assessing risks and vulnerabilities of tenants, collaborating with partner agencies to provide appropriate support, including safeguarding referrals.">
  • Managing urgent tenant queries, maintaining statutory landlord and health and safety requirements, and ensuring accurate information is recorded in relevant systems, following data protection regulations.">
  • Contributing to process improvements, developing tools and guidance for the team, and supporting the promotion of Council services via social media and other communication channels.">
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Salary and Benefits

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The successful candidate can expect a competitive salary of £17 per hour (Umbrella) and the opportunity to work in a dynamic team environment, contributing to process improvements and service delivery.

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Contact Information

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To learn more about this opportunity, please contact Olivia at 01616670026 or visit our website for further details.


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