Marketing Communications Specialist
4 weeks ago
About this role
We are seeking a skilled Marketing Communications Specialist to join our Consumer Lending Engagement Squad. As part of this team, you will play a key role in developing and delivering targeted communications to our existing Credit Cards customers.
Key responsibilities
- Develop and implement multi-variant, personalized campaigns across multiple channels, including email and online platforms.
- Ensure delivery formats meet customer and regulatory needs, including compliance with Consumer Duty regulations.
- Establish and maintain effective working relationships with internal and external stakeholders, including suppliers and agencies.
- Manage approvals, feedback, and final sign-off of all communications using a campaign management system.
- Accurately account for all campaign spend and understand Lloyds Banking Group budgeting processes.
About our team
The Lending Team is a centre of excellence for 121 marketing activity in paid, earned, and owned channels. We are insight-focused, delivering timely, relevant, and engaging points of interaction across a multi-channel journey. Our goal is to create personalized customer engagements from insight, resulting in excellent interactions that enhance both the brand and customer experience.
What we offer
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
About working for Lloyds Banking Group
We are committed to building a workforce that reflects the diversity of our customers and communities. We strive to create a values-led culture and are focused on creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.
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