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Asset Performance Specialist

2 months ago

Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time £40,000
Job Description

**About the Role**

We are seeking a highly skilled Asset Performance Specialist to join our team at TLP Consultancy Ltd. As a key member of our Connected Car team, you will play a crucial role in delivering Connected Services projects, data, and insights.

Key Responsibilities

  • Support the delivery of Connected Services projects, data, and insights, from research and piloting to refinement and rollout of the Pan-European Connected strategy in the UK.
  • Ensure National Marketing and Sales Centre User Acceptance Testing, guaranteeing all new Connected Services in the App are robustly tested and working to deliver an excellent customer experience before launching services to the market.
  • Monitor, report, and make recommendations based on data, analytics, and insights to measure performance and provide customer insight to support future phases of Connected Services.
  • Provide regular and ad-hoc reporting to senior management and operational teams on Connected Services (e.g., activation rates, pilot results).
  • Support with data access requests from across the business.
  • Develop new assets in partnership with our Training department.
  • Be the key point of contact for the Network and Customer & Network Support teams to support with all Connected Services topics.

Requirements

  • Skilled at managing multiple projects with different timelines and confident in communicating with both internal and external stakeholders.
  • Innovative approach, strong Excel skills, and proficiency in PowerPoint.com and Power BI is an added advantage.

About Us

TLP Consultancy Ltd is a leading global automotive company offering an exciting opportunity for an individual who has proven capabilities in project and product management, along with a passion for digital innovation and emerging technologies.