Administrative Support Officer

1 month ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Purpose

As a key member of the University of Glasgow team, the successful candidate will provide effective and efficient administration support for operational processes that maintain the effective running of the College of Arts & Humanities and its constituent Schools.

Main Duties and Responsibilities
  1. Provide flexible administrative and clerical support within the School of Modern Languages & Cultures Administrative Office.
  2. Offer high-quality reception support and deal with all enquiries within the School of Modern Languages and Cultures Administrative Office, directing as necessary.
  3. Support the administration of all courses across the School, including clerical duties relating to general course administration and admissions processes across the School's subject areas.
  4. Assist with the production of teaching materials across the School's portfolio, helping with annual production and updating of handbooks, web, and Moodle materials.
  5. Under the supervision of the Finance & Operations Administrator, assist with School purchasing activity by raising requisitions and liaising with Overseas Agents to arrange commission payments.
  6. Support student recruitment, seminars, and other School events management, liaising with administrative colleagues across the School.
  7. Undertake any other reasonable duties as required by the team.
  8. Engage in reasonable professional development activities as appropriate.
  9. Contribute to delivering an excellent level of administrative support for staff and students across the School, supporting colleagues in the wider administrative team and undertaking other duties as required by the team Head of Professional Services.
Knowledge, Qualifications, Skills, and ExperienceEssential:
  • A1 SCQF Level 4 (National 4) or equivalent, preferably in English and Mathematics, and relevant work experience.
  • C1 Accuracy and attention to detail.
  • C2 Good IT skills with Microsoft Office software (Word and Excel) used to support administrative tasks.
  • C3 Good time management skills and ability to prioritise a busy workload.
  • C4 Excellent administrative and secretarial skills.
  • C5 Effective and clear written and oral communication skills.
  • C6 Discretion and ability to maintain confidentiality.
  • C7 Ability to work independently, under supervision, or as part of a team.
  • C8 Ability to work to agreed deadlines in a time-constrained environment.
  • C9 Ability to draft routine correspondence.
Desirable:
  • E1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post gained through working in a similar role.
  • E2 Experience of dealing effectively with a range of customers.
Terms and Conditions

This is a full-time (35 hours per week) and open-ended (permanent) position. As a valued member of our team, you can expect a warm, welcoming, and engaging organisational culture, excellent employment package, flexible approach to working, and commitment to supporting your health and wellbeing.

We believe that we can only reach our full potential through the talents of all. Equality, diversity, and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian, and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University.

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