Infrastructure Support Specialist

3 weeks ago


London, Greater London, United Kingdom Royal London Group Full time
About the Job

We are looking for an experienced IT Systems Engineer to join our RLAM Technology team in London on a permanent basis.

This is an exciting opportunity for a skilled professional to provide technical administration support for all Hardware and Software across the group.

The successful candidate will have strong working knowledge of Microsoft technologies, good understanding of VMware, and experience in delivering 2nd Line Wintel project work.

Job Description:

  • Provide technical administration 1st & 2nd Line support for all Hardware and Software.
  • Ensure systems are managed to the satisfaction of the business, managing incidents and service requests within SLA.
  • Support VC equipment and ensure hardware and software is kept within supported levels.
  • Document recovery procedures, build procedures, and fix knowledge base.

What We Offer:

  • A competitive salary of £40,000 - £55,000 per annum.
  • A comprehensive benefits package including 28 days annual leave, up to 14% employer matching pension scheme, and private medical insurance.


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