Facilities Expert
2 weeks ago
We are looking for a skilled and experienced Shift Engineer to join our team at The Ritz London. This role offers an excellent opportunity to work in a prestigious hotel environment, ensuring the smooth operation of our luxurious facilities.
As a Shift Engineer, you will be responsible for maintaining the high standards of our facilities and services, responding to maintenance requests, and collaborating with other departments to ensure seamless operations. You will also be expected to provide excellent customer service and communicate effectively with guests and colleagues.
Key Responsibilities:
- Maintaining the high standards of our facilities and services
- Responding to maintenance requests and resolving issues promptly and efficiently
- Collaborating with other departments to ensure seamless operations
- Providing excellent customer service and communicating effectively with guests and colleagues
Requirements:
- Qualifications in Maintenance / Engineering procedures or skills desired
- Relevant experience in a Five-star hotel property is desirable
- Knowledge of fire, safety, and risk procedures
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language
- Display a polite and professional attitude to internal and external guests
Salary: £45,000 - £65,000 per annum
Benefits:
- An instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance
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