Store Operations Manager
18 hours ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at Wickes. As a key member of the management team, you will be responsible for ensuring the smooth operation of our store, including managing colleagues, implementing company procedures, and maintaining high standards of customer service.
Salary: £45,000 - £55,000 per annum
About the Role
This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role within our store. As Store Operations Manager, you will be responsible for:
- Managing Daily Operations: Oversee the day-to-day running of the store, ensuring that all tasks are completed efficiently and effectively.
- Team Leadership: Lead and motivate a team of colleagues, providing guidance and support to ensure they have the skills and knowledge needed to succeed in their roles.
- Customer Service: Ensure that customers receive an exceptional shopping experience, responding promptly to queries and resolving any issues that may arise.
- Store Security: Maintain a safe and secure environment within the store, adhering to company policies and procedures.
About You
To be successful in this role, you will need:
- Excellent Leadership Skills: Proven ability to lead and motivate a team, with a track record of achieving results through effective communication and delegation.
- Strong Organisational Skills: Ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Exceptional Customer Service Skills: Passion for delivering an outstanding customer experience, with a focus on building strong relationships and exceeding customer expectations.
- Ability to Work Under Pressure: Comfortable working in a pressurised environment, with the ability to remain calm and composed when dealing with challenging situations.
What We Offer
In return for your hard work and dedication, we offer a competitive salary, benefits package, and opportunities for career progression. If you are a motivated and ambitious individual looking for a new challenge, please apply now.
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