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Community Outreach Specialist

2 months ago

Bristol, Bristol, United Kingdom Missing Link Full time

Job Summary

Missing Link is seeking a highly skilled and compassionate Community Outreach Worker to join our integrated team. As a key member of our team, you will provide a co-ordinated package of emotional and practical support, advice, and advocacy to survivors of domestic violence and their children living in the community.

Key Responsibilities

  • Provide outreach, resettlement, and tenancy sustainment support to enable women in the community to safely maintain their current accommodation, access alternative housing, welfare benefits, legal advice, and support services.
  • Maintain an effective support service to empower survivors and their children to develop the skills and resources necessary to move on and maintain independence and self-reliance.
  • Provide short-term support to clients around safety planning and ensuring they are aware of their options in relation to their current circumstances.
  • Maintain knowledge of local services, encourage engagement, and reduce the families' isolation.
  • Recognize, respect, and address the needs of service-users who face particular barriers when seeking help to access the service.
  • Maintain an up-to-date working knowledge of housing legislation, housing, and welfare legislation, and the welfare benefit system.
  • Promote the service through building positive relationships with current, potential referrers, and service users to ensure a steady flow of appropriate referrals.
  • Refer children and young people needing additional specialist support to the Family Workers.
  • Actively participate in regular one-to-one supervision, reflective practice groups, and annual appraisals.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong knowledge of housing legislation, welfare benefits, and local services.
  • Experience working with survivors of domestic violence and their children.
  • Ability to maintain confidentiality and work with sensitive information.