Customer Liaison Representative

2 weeks ago


Liverpool, Liverpool, United Kingdom Capita Full time
Job Overview

We are seeking a highly skilled Field and Volunteer Officer to join our team in the Liverpool area. As a key member of our team, you will be responsible for visiting customers without a TV licence at their addresses, educating them on the legislation behind the TV licence, and assisting them in obtaining one while finding a suitable payment plan.

Key Responsibilities
  • Conduct door-to-door visits to properties where no TV licence is registered.
  • Provide excellent interpersonal and communication skills with a strong standard of verbal and written English.
Benefits
  • A competitive salary of £30,000 per annum.
  • A company car or £3,700 annual car allowance paid monthly.
  • 23 days' holiday (rising to 28) with the option to buy extra leave.
  • A paid day off to volunteer for a charity partner or cause of your choice.
  • Company matched pension, life assurance, cycle-to-work scheme, and more.


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