Senior Delegate Support Coordinator
4 weeks ago
We are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of our delegate support function.
Key Responsibilities- Provide high-level customer service to the investor network via phone, email, and face-to-face interactions.
- Manage a high volume of inbound and outbound calls and emails from the retailer network, ensuring timely and accurate resolution of queries.
- Coordinate and administer various tasks, including account creation, training enquiries, no-show/cancellation management, and certificate processing.
- Develop and maintain strong relationships with the retailer network, providing coaching and training to team members as needed.
- Work closely with the Network Engagement Team Manager to drive team performance and achieve required KPIs.
- Proven experience in a customer-facing role, preferably in the automotive retail sector.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work independently and as part of a team, with a positive and flexible attitude.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- A competitive salary and benefits package, including 25 days paid annual leave and a comprehensive employee benefits package.
- The opportunity to work with a leading automotive manufacturer and contribute to the success of our team.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
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Senior Delegate Support Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of delegate...
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Senior Delegate Support Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of delegate...
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Senior Delegate Support Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of our delegate...
-
Senior Delegate Support Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of our delegate...
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Senior Delegate Support Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAt Volkswagen, we are seeking a highly skilled and experienced Delegate Support Coordinator to join our team at the National Learning Centre in Milton Keynes.This role provides an excellent opportunity for a motivated and organized individual to take on a key responsibility in supporting our retailer network.The successful candidate will be responsible for...
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Senior Delegate Support Coordinator
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full time**Role Overview**The Senior Delegate Support Coordinator will play a key role in retailer engagement and act as a focal point of information for the retailer network, building strong relationships between the National Learning Centre and its customers. This position provides an ideal opportunity for a skilled and experienced coordinator to take the next step...
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Senior Delegate Support Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of our delegate...
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Senior Delegate Support Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes. As a key member of our team, you will play a vital role in providing exceptional customer service to our investor network, ensuring seamless support and coordination of our delegate...
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Senior Delegate Support Coordinator
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Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes.As a key member of our Network Engagement Team, you will be responsible for providing exceptional customer service to our investor network, managing a high volume of inbound and...
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Senior Delegate Support Coordinator
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Senior Delegate Support Coordinator
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Senior Delegate Support Coordinator
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Milton Keynes, Milton Keynes, United Kingdom Volkswagen Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Delegate Support Coordinator to join our team at the Volkswagen National Learning Centre in Milton Keynes.The successful candidate will play a key role in retailer engagement, acting as a focal point of information for the retailer network, building strong relationships between The NLC and...
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