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Workshop Operations Manager

1 month ago


Grays, Thurrock, United Kingdom Volvo Group Full time

Workshop Operations Manager

Renault Trucks Essex is seeking an experienced Workshop Operations Manager to oversee the management of a large workshop of technicians. The ideal candidate will have a Retail Dealership workshop background and be skilled in supervising colleagues and controlling work flow.

Key responsibilities include:

  • Managing customer expectations and job profitability
  • Ensuring service and repair work is completed to time and quality standards
  • Managing customer service, supervisors, parts team, and technicians to work in line with standard OTI process
  • Managing workshop productivity targets and employee performance

Benefits include:

  • Competitive salary with KPI-driven bonus
  • 7% matched pension scheme
  • 25 days holiday plus BHs
  • Healthcare Cashback scheme
  • Works perks scheme

Hours: Monday to Friday, 40 hours, 08.00-17.00

Requirements:

  • Experience in supervising colleagues and controlling work flow
  • Retail Dealership workshop background
  • Excellent communication and leadership skills

What we offer:

  • Opportunity to work with a leading manufacturer
  • Competitive salary and benefits package
  • Opportunities for career development and growth