Front Desk Manager

3 weeks ago


London, Greater London, United Kingdom Portico Full time
Portico - A Culture of Excellence">

At Portico, we value hard work and dedication, empowering our people to grow and develop in their careers. Our diverse team works together to create a welcoming and inclusive environment for all. We are currently seeking a skilled Reception Supervisor to join our team at an esteemed American multinational investment bank and financial services company in the City.

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The successful candidate will be responsible for leading our front of house services, working closely with our client to exceed their expectations through intuitive service, careful planning, and faultless standards. Team motivation, pride, and engagement are essential to achieving this goal, and the Supervisor plays a vital role in ensuring these aspects are present.

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Key Responsibilities:

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  • Supervising a team of at least 10 people, covering absence, holiday, and rota management.">
  • Liaising with clients to understand their vision and exceeding their expectations.">
  • Ensuring exceptional service standards across all areas of the business.">
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Requirements:

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We are looking for a candidate with experience in supervising teams, particularly in customer-facing roles within high-end corporate or hotel environments. The ideal candidate will have excellent communication skills, be able to motivate and engage their team, and have a strong understanding of exceptional service standards.

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What We Offer:

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  • A competitive salary of £39,449.">
  • Excellent holiday allowance and pension contributions.">
  • A comprehensive training program to support your development.">
  • A range of benefits, including life insurance, enhanced annual leave, and access to our discounts and benefits platform.">
  • A supportive and inclusive work environment.">
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About Us:

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Portico is a dynamic and progressive company that values its people and provides opportunities for growth and development. We are proud to be a part of the American multinational investment bank and financial services company's team and look forward to welcoming our next colleague.


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