Store Support Associate

2 weeks ago


Stroud, Gloucestershire, United Kingdom Screwfix Full time

Your Key Responsibilities

As a Retail Sales Professional, your primary goal will be to deliver exceptional customer experiences across our stores. This includes:

  • Welcoming customers into your store and providing them with outstanding service.
  • Working collaboratively with your team to maintain a high-performing store environment.
  • Demonstrating flexibility and adaptability, working varied shifts to meet business demands.
  • Developing strong communication skills, effectively engaging with customers, colleagues, and managers.
  • Staying up-to-date with product knowledge, promotions, and initiatives to drive sales and improve customer satisfaction.
  • Participating in training programs to enhance your skills and performance.
  • Ensuring accuracy and attention to detail in all aspects of your work.
  • Maintaining a clean, organized store environment, adhering to health and safety standards and company policies.
  • Being proactive in identifying opportunities to improve processes and suggesting innovative solutions.
  • Supporting colleague development, mentoring, and feedback to foster a positive, inclusive store culture.
  • Engaging in continuous learning, staying informed about industry trends, best practices, and company developments.

Your Benefits and Rewards

We offer a comprehensive package of benefits and rewards, including:

  • A competitive salary of approximately £20,000 - £25,000 per annum, depending on location and experience.
  • 28 days annual leave (including Bank Holidays), increasing with length of service, up to a maximum of 33 days.
  • An award-winning company pension scheme, with contributions from Screwfix.
  • Life cover and other benefits, enhancing overall well-being and job security.
  • Exclusive discounts at Screwfix and B&Q, offering significant savings on purchases.
  • Discounted healthcare services, promoting healthy living and work-life balance.
  • Company share save schemes, allowing employees to invest in their future.
  • Ongoing training and development, empowering professionals to reach their full potential.

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