Store Support Associate
2 weeks ago
Your Key Responsibilities
As a Retail Sales Professional, your primary goal will be to deliver exceptional customer experiences across our stores. This includes:
- Welcoming customers into your store and providing them with outstanding service.
- Working collaboratively with your team to maintain a high-performing store environment.
- Demonstrating flexibility and adaptability, working varied shifts to meet business demands.
- Developing strong communication skills, effectively engaging with customers, colleagues, and managers.
- Staying up-to-date with product knowledge, promotions, and initiatives to drive sales and improve customer satisfaction.
- Participating in training programs to enhance your skills and performance.
- Ensuring accuracy and attention to detail in all aspects of your work.
- Maintaining a clean, organized store environment, adhering to health and safety standards and company policies.
- Being proactive in identifying opportunities to improve processes and suggesting innovative solutions.
- Supporting colleague development, mentoring, and feedback to foster a positive, inclusive store culture.
- Engaging in continuous learning, staying informed about industry trends, best practices, and company developments.
Your Benefits and Rewards
We offer a comprehensive package of benefits and rewards, including:
- A competitive salary of approximately £20,000 - £25,000 per annum, depending on location and experience.
- 28 days annual leave (including Bank Holidays), increasing with length of service, up to a maximum of 33 days.
- An award-winning company pension scheme, with contributions from Screwfix.
- Life cover and other benefits, enhancing overall well-being and job security.
- Exclusive discounts at Screwfix and B&Q, offering significant savings on purchases.
- Discounted healthcare services, promoting healthy living and work-life balance.
- Company share save schemes, allowing employees to invest in their future.
- Ongoing training and development, empowering professionals to reach their full potential.
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