Reception Team Member
4 weeks ago
We are seeking a skilled Front Desk Associate to join our team at Pontins Brean Sands. As a key member of our reception team, you will play a vital role in ensuring our guests have a memorable and enjoyable stay.
Pontins Brean Sands is a lively and engaging holiday park located in Somerset's premier holiday destination. Our teams work together to create a warm and welcoming atmosphere that makes our guests feel right at home.
Responsibilities:
- Guest check-ins and check-outs
- Nightly auditing and reconciliation
- Responding to guest enquiries and resolving issues
- Coordinating guest requests and preferences
- Maintaining a clean and organized reception area
- Preparing event spaces for the next day
Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Familiarity with Opera Systems is a plus
Remuneration: £20,000 - £25,000 per annum, depending on experience and location
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