Reception Team Member

4 weeks ago


Glasgow, Glasgow City, United Kingdom Britannia Hotels Full time

We are seeking a skilled Front Desk Associate to join our team at Pontins Brean Sands. As a key member of our reception team, you will play a vital role in ensuring our guests have a memorable and enjoyable stay.

Pontins Brean Sands is a lively and engaging holiday park located in Somerset's premier holiday destination. Our teams work together to create a warm and welcoming atmosphere that makes our guests feel right at home.

Responsibilities:

  • Guest check-ins and check-outs
  • Nightly auditing and reconciliation
  • Responding to guest enquiries and resolving issues
  • Coordinating guest requests and preferences
  • Maintaining a clean and organized reception area
  • Preparing event spaces for the next day

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Familiarity with Opera Systems is a plus

Remuneration: £20,000 - £25,000 per annum, depending on experience and location


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