IT Support Specialist
4 days ago
Evalian Limited is seeking a highly skilled IT Support Specialist to join our team. As an integral part of our technical support function, you will be responsible for providing first-line and second-line support for hardware, software, and cloud network issues. This is an excellent opportunity to work with a great team and contribute to our growth.
Key Responsibilities
* Provide timely resolution for hardware, software, and cloud network issues.* Assist with setup, maintenance, and troubleshooting of user devices.* Respond to and resolve incidents and service requests as directed by the IT Manager.* Administer user accounts, permissions, and access rights across various systems.* Monitor the health and performance of IT systems, servers, and network infrastructure.* Conduct regular audits of IT equipment and ensure compliance with asset management procedures.
The Person
You will have a minimum of 1 year experience in an IT support role, be comfortable in learning new skills in a fast-moving environment, and be able to contribute to our growth and become a valued member of the team. You will require proficiency with Windows operating systems, experience with Microsoft 365, Entra ID, Intune, Defender 365 and other Microsoft admin panels, and understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs).
The Package
The salary on offer will depend on experience and qualifications but will be between £25,000 and £35,000. All employees get 25 days of annual leave per year, plus bank holidays and Birthday Day Off. Benefits include 5% employer contribution pension scheme, private medical insurance, employee assistance programme, dental and optical cashback, and life insurance cover.
Why Work for Us
We operate a relaxed and flexible working environment and support a wide range of clients and organisations.
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