Parts Sales Representative

2 weeks ago

Dartford, Kent, United Kingdom TPS Full time
{"title": "Parts Sales Executive Role Overview", "content": "Key Responsibilities

As a Parts Sales Executive at TPS, you will be working closely with the Sales Manager and team to achieve business objectives and sales targets. Your key responsibilities will include:

  • Achieving personal KPIs and revenue objectives with target customers
  • Accurately identifying parts to meet customer sales requirements
  • Utilizing product promotions effectively to achieve specific targets
  • Identifying and leveraging potential sales opportunities within the customer base
  • Maintaining product knowledge and awareness of competitor activity
  • Building strong working relationships with customers through regular contact and face-to-face visits
  • Providing a high level of service to customers, including understanding their requirements, responding to requests, and providing expert advice
  • Providing timely communication to customers on their credit status
  • Assisting and supporting the TPS Centre team to ensure good working relationships and delivery of excellent customer service
  • Working with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
  • Handling incoming calls and customer enquiries within KPIs, using the approved greeting
  • Ensuring the proper and accurate use of all systems to search and order parts
  • Completing all required documentation accurately and promptly
  • Dealing with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Requirements

To be successful in this role, you will need:

  • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Confident and capable communication skills, with experience of selling in a fast-paced and/or telesales environment
  • A passion for providing a great customer service experience
  • Excellent communication skills, both verbally and written, with the ability to build strong relationships with all key stakeholders
  • A team player with the drive and determination to achieve individual and sales targets on a weekly and monthly basis
  • Excellent attention to detail and accurate record-keeping
  • IT literacy, preferably with a good working knowledge of MS Excel
  • A passion for the automotive industry
What We Offer

At TPS, we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

", "lang_code": "en-US"}

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