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Sales Representative

2 months ago

Dartford, Kent, United Kingdom LKQ Euro Car Parts Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at LKQ Euro Car Parts. As a Sales Advisor, you will play a pivotal role in building relationships with trade customers, aiming to win new business and cement relationships with existing customers.

Key Responsibilities
  • Customer Relationship Building: Develop and maintain strong relationships with trade customers, providing exceptional customer service and ensuring their needs are met.
  • Product Expertise: Become an expert in LKQ Euro Car Parts product offerings, providing trusted advice to customers and driving sales growth.
  • Collaboration and Communication: Work closely with other areas of the branch, ensuring seamless communication and collaboration to meet customer needs.
  • Call Backs and Follow-ups: Ensure all call backs are completed in a timely manner, providing a high level of customer satisfaction.
  • Internal Collaboration: Work with internal teams to understand customer needs and stay ahead of the competition.
  • Return Rate Reduction: Collaborate with the Warehouse Supervisor to reduce return rates by building stronger relationships with customers.
  • Data-Driven Decision Making: Utilize business data to identify opportunities across customer bands and product groups.
Requirements
  • Excellent Communication Skills: Develop strong relationships with customers and drive customer connectivity.
  • High Energy and Drive: Demonstrate high levels of focus, energy, and drive to achieve sales targets.
  • Good Business Acumen: Possess good business acumen and a deep understanding of the automotive aftermarket.
  • Customer Experience Excellence: Deliver best-in-class service to establish customer experience excellence.
What We Offer
  • Pension Scheme: A competitive pension scheme to support your financial well-being.
  • Annual Leave: 22 days annual leave to recharge and relax.
  • Hapi Benefits: Access to a range of benefits, including retail discounts and staff discounts.
  • Genuine Career Progression: Opportunities for career growth and development within a dynamic and innovative company.
  • Employee Assistance Programme: Access to a 24-hour Employee Assistance Programme, offering financial and wellbeing support.