Technical Operations Manager
3 weeks ago
We are seeking a highly skilled Technical Operations Manager to join our team at Global Technology Solutions Ltd. This position involves overseeing the service team, ensuring high-quality service delivery, rapid incident response, and robust platform operations.
Estimated Salary: £45,000 - £60,000 per annum
Job DescriptionAbout the Role:
In this role, you will be responsible for ITSM management, overseeing the service team, and ensuring seamless platform operations. You will work closely with the team to resolve incidents efficiently and effectively.
Key Responsibilities:
- Oversee the service team to ensure high-quality service delivery.
- Manage ITSM processes to identify and resolve incidents quickly.
- Collaborate with the team to implement process improvements.
Requirements:
- 5+ years of experience in IT infrastructure management.
- Proven track record of successful ITSM implementation.
- Excellent communication and problem-solving skills.
Benefits:
- A competitive salary of £45,000 - £60,000 per annum.
- An opportunity to work with a dynamic team.
- Professional development opportunities.
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