CRM and Loyalty Specialist

2 months ago

London, Greater London, United Kingdom Global Charter Full time
Job Title: Charter Specialist

Join Global Charter, a leading private jet charter company, as a Charter Specialist and take your career to new heights. As part of our dynamic team, you will play a crucial role in driving business growth by brokering private jet charter flights and leveraging your industry expertise.

We are seeking motivated and proactive individuals with varying levels of experience, starting from a minimum of 2 years in a charter broker role, up to senior brokers with extensive industry knowledge. This role is ideal for those who thrive in a collaborative, office-based environment, with the opportunity to work alongside a talented London team.

While the position requires a strong presence in our City of London office for 4 days a week, you will also benefit from the flexibility of working from home one day each week. If you're eager to contribute to a growing, dynamic company, we'd love to hear from you.

What We Offer

  • Competitive Compensation: Enjoy a competitive base salary.
  • Uncapped Commission: Benefit from high commission structures.
  • Immediate Earnings: Receive gifted key accounts resulting in immediate commission.
  • High-Conversion Inquiries: Access to web inquiries with strong conversion rates, ensuring you connect with serious prospects.
  • Efficient Systems: Leverage our advanced internal systems to streamline your work and enhance productivity.
  • Broker Support Network: Access to the GC Broker Support network, providing administrative assistance to help you focus on core activities.
  • Generous Leave: 25 days of holiday, excluding bank holidays.
  • Experience Our Services: Opportunity to fly privately.
  • Work Flexibility: 4 days in our City of London office, with 1 day working from home.

Responsibilities

  • Client Acquisition: Proactively identify and secure new private jet charter clients through a mix of inbound lead management and targeted outbound efforts, including email, WhatsApp, iMessage, and calls.
  • Relationship Management: Build and maintain strong client relationships, ensuring Global Charter remains their preferred supplier.
  • Account Management: Oversee and manage key accounts to maintain high levels of client satisfaction.
  • CRM Activities: Regularly update and maintain the company CRM system (Integral) to optimise sales processes and client management.
  • Existing Client Cultivation: Leverage and develop existing client relationships to drive repeat business and long-term growth.

If you are interested, please submit your CV and a member of our recruitment team will be in touch


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