Hardware and Software Expert

1 week ago


Leeds, Leeds, United Kingdom nGeneration Full time
Field Service Engineer / Field Support Technician

nGeneration is a well-established company providing technical services to the retail and hospitality industry. We are seeking an experienced Field Service Engineer / Field Support Technician to join our team in the Midlands.

About the Role:

  • Install and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment.
  • Conduct site surveys and audits for clients to determine requirements and specifications for installing or servicing retail/hospitality technical equipment and hardware.
  • Troubleshoot and resolve technical, hardware, or software issues during site visits.

Requirements:

  • 1+ year of IT support experience (preferred)
  • 1+ year of EPOS experience (preferred)
  • UK Manual Driving Licence (required)

What We Offer:

  • £27,057 per annum (inclusive of On-Call Supplement)
  • Company van and fuel card
  • 28 days annual leave
  • Training opportunities
  • Company events and team parties


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