Administrative Assistant

1 month ago


Redhill, Surrey, United Kingdom Team One UK recruitment Full time
Job Title: Administrator About the Role: We are seeking a proactive Administrator to join our team at Team One UK recruitment. As a key member of our property management team, you will be responsible for ensuring smooth property operations by managing key activities, resolving customer queries, and collaborating with internal teams. Key Responsibilities: * Ensure all tasks are completed on time, working closely with internal teams to implement necessary improvements for seamless operations. * Take full ownership of your work, ensuring first-time resolutions to customer queries and issues. * Complete all activities assigned by the Team Leader, managing tasks to ensure timely progression. * Build strong relationships across departments to quickly resolve issues and deliver exceptional service. * Support the management of team mailboxes, ensuring queries are answered promptly and effectively. * Maintain and update internal databases accurately, ensuring all documentation is stored securely and confidentially in line with GDPR regulations. Requirements: * Proven experience in delivering outstanding customer service, always striving for first-time resolution. * Confident, articulate communicator in both verbal and written forms, capable of building relationships with clients and colleagues alike. * Demonstrable experience handling issues effectively, approaching problems with a creative, resolution-focused mindset. * Comfortable working independently, yet equally effective as part of a larger team. * Ability to prioritise tasks, manage time efficiently, and remain resilient under pressure. * Excellent IT skills, with a good understanding of social media and the latest technology. What We Offer: * The opportunity to work with a forward-thinking company that values innovation and excellence in property management. * A collaborative team environment that encourages open communication and teamwork. * The chance to contribute to a company that prioritises employee and customer satisfaction. Working Arrangements: * Office based, Monday to Friday, 9am - 5pm. Skills: * Admin * Administrative * Administrative Support * Communication Skills * Computer Literate * Customer Service * Customer Services * General Admin * Property * Social Media

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