Technical Service Specialist
5 days ago
At March Engineering, we are seeking a highly skilled Technical Service Specialist to join our team. As a key member of our technical team, you will play a crucial role in delivering high-quality service and support to our customers.
The ideal candidate will have a strong background in compressed air systems and a proven ability to work with low-pressure and high-pressure machines. In this role, you will be responsible for attending breakdowns, completing regular service calls, installation work, and generating new business recommendations.
We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience, as well as a comprehensive benefits package and opportunities for career development within a successful and growing business.
Key Responsibilities:
- Complete service reports, timesheets, job sheets, and recommendations accurately and on time in accordance with laid-down procedures.
- Promote the company to secure opportunities for additional work.
- Repair broken-down equipment under emergency call-out schemes.
- Support system commissioning and training activities.
- Carry out equipment and system installation work at customer sites.
- Complete appropriate risk assessment and method statement paperwork before commencing work.
- Maintain good professional working relationships with all existing and new customers.
- Participate in the Call Out Rota as required.
- Maintain company vehicle in accordance with guidelines.
- Ensure company property is always secure, and that theft or abuse of company property is reported to the relevant authorities.
- Provide feedback on any product design features causing maintenance or operational difficulties.
- Ensure ongoing compliance with the company's environmental procedures.
- Ensure ongoing compliance with the company's Health and Safety procedures.
- To always comply with relevant on-site health and safety requirements.
- Submit expenses in accordance with company policy and ensure that expense documentation for team is detailed, documented, signed off before submitting to Finance.
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