Technical Service Specialist

5 days ago


Exeter, Devon, United Kingdom March Engineering Full time

At March Engineering, we are seeking a highly skilled Technical Service Specialist to join our team. As a key member of our technical team, you will play a crucial role in delivering high-quality service and support to our customers.

The ideal candidate will have a strong background in compressed air systems and a proven ability to work with low-pressure and high-pressure machines. In this role, you will be responsible for attending breakdowns, completing regular service calls, installation work, and generating new business recommendations.

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience, as well as a comprehensive benefits package and opportunities for career development within a successful and growing business.

Key Responsibilities:

  • Complete service reports, timesheets, job sheets, and recommendations accurately and on time in accordance with laid-down procedures.
  • Promote the company to secure opportunities for additional work.
  • Repair broken-down equipment under emergency call-out schemes.
  • Support system commissioning and training activities.
  • Carry out equipment and system installation work at customer sites.
  • Complete appropriate risk assessment and method statement paperwork before commencing work.
  • Maintain good professional working relationships with all existing and new customers.
  • Participate in the Call Out Rota as required.
  • Maintain company vehicle in accordance with guidelines.
  • Ensure company property is always secure, and that theft or abuse of company property is reported to the relevant authorities.
  • Provide feedback on any product design features causing maintenance or operational difficulties.
  • Ensure ongoing compliance with the company's environmental procedures.
  • Ensure ongoing compliance with the company's Health and Safety procedures.
  • To always comply with relevant on-site health and safety requirements.
  • Submit expenses in accordance with company policy and ensure that expense documentation for team is detailed, documented, signed off before submitting to Finance.


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