Technical Support Specialist

6 days ago


Exeter, Devon, United Kingdom Wise Employment Group Full time
Job Summary: Wise Employment Group is seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will earn an estimated salary of £28,500 - £30,000 per annum based on their experience. This is a full-time permanent role located in Exeter.

This position involves providing exceptional customer service and resolving technical queries efficiently. To excel in this role, you should possess excellent communication skills, be self-motivated, and have computer literacy in MS Office. Additionally, experience with Customer Relation Management systems is highly desirable.

We are looking for a dedicated individual who can multitask, stay organized, and build strong client relationships. As a Technical Support Specialist, you will work closely with customers to understand their needs, provide clear explanations, and offer solutions. Your technical expertise in heating appliances and their servicing will be invaluable in delivering high-quality service.

The required qualifications for this position include Gas Safe Certification, CCN1 - Domestic Core Gas Safety, HTR1 - Gas Fires & Wall Heaters, CONGLP1 - LPG Changeover, CPA1 – Combustion Analysis, HETAS Certification, Hetas H002 (Solid fuel regulations and Standards), Hetas H003 (Dry Appliance Installer), Hetas H004 (Wet Appliance installer), Hetas H006 (Internal twin wall chimney system installer), and Part P Electrical Safety.

This opportunity offers a chance to grow your career in a dynamic environment where you can apply your knowledge and skills to deliver outstanding results.

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