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Guildford Retail Supervisor

3 weeks ago

Guildford, Surrey, United Kingdom The Entertainer Full time

Company Overview

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The Entertainer is the UK's fastest-growing toy retailer, dedicated to becoming the best-loved toyshop. Our mission is to deliver exceptional customer service, drive sales, and create a fun and engaging shopping experience.

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Role Overview

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We are seeking an experienced Assistant Manager to join our team at The Entertainer in Guildford. This full-time, permanent position involves managing a team of retail staff, leading by example to achieve sales targets and maintaining high standards of customer service.

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Your Key Responsibilities

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  • Manage a team of retail staff, providing guidance and support to ensure excellent customer service\
  • Lead by example to achieve sales targets and maintain high standards of customer service\
  • Maintain store appearance, ensuring it meets our high standards\
  • Receive and process stock deliveries, ensuring accurate counting and storage\
  • Resolve customer complaints in a professional and courteous manner\
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Salary and Benefits

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We offer a competitive salary of £28,000 per annum, plus opportunities for ongoing training and development to enhance your skills and knowledge.